Last updated: 22 September 2025
This Privacy Policy describes how we collect, use, store, and protect information when you use the Ujjawal Sangini Coordinator mobile application (the “App”). The App is intended for authorized field coordinators who manage Ujjawal Sangini program activities, including groups, members, visits, training, work plans, and related reporting.
1. Who we are
The App is operated on behalf of the Ujjawal Sangini program. The organization responsible for the App and your personal data (the “Data Controller”) is:
- RSPL Group
- Address: Plot No. 122–124, Sector 44, near Ramada Central, Gurugram, Haryana 122003, India
- Contact: intranet@rsplgroup.com
2. Scope
This policy applies to the Ujjawal Sangini Coordinator Android application and the backend services it connects to. It does not cover third-party websites or services that may be linked from the App unless we state otherwise.
3. Information we collect
Depending on how you use the App, we may collect the following categories of information:
3.1 Account and profile (coordinators)
- Name, mobile number, email address, and other profile details provided by your employer or program administrator
- Authentication credentials and session tokens used to sign in securely
- Profile photo if you choose to upload one
3.2 Program and field activity data
- Group and village information, member names, contact numbers, photos, and status (active/inactive)
- Meeting records, sales data, training attendance, demos, and visit logs you enter in the field
- Daily work plans, activity reports, punch-in/punch-out records, and route or location points associated with field work
- Documents or images you upload in connection with coordinator tools (where enabled)
3.3 Device and technical data
- Device type, operating system version, app version, and language preferences
- Network connectivity status and timestamps of sync operations
- Push notification tokens (for Firebase Cloud Messaging) if you allow notifications
- Locally stored data on your device (including offline queue entries) until synced with our servers
3.4 Location data
With your permission, the App may access precise and approximate location, including in the background where required for assigned field workflows (for example, visit logging, route capture, or attendance verification). You can manage location permissions in your device settings; some features may not work without location access.
3.5 Camera and photos
With your permission, the App may use the device camera or photo library to capture or select images (for example, member photos or visit-related images). Images are transmitted to our servers when you are online or when offline data syncs.
4. How we use your information
We use collected information to:
- Authenticate you and provide access to coordinator features
- Record, monitor, and report Ujjawal Sangini program activities as required by the program
- Enable offline use and synchronize data when connectivity is available
- Send service-related push notifications (where enabled)
- Maintain security, prevent misuse, and troubleshoot technical issues
- Comply with applicable laws and respond to lawful requests
5. Legal basis and consent
Processing is based on your role as an authorized coordinator, performance of program-related duties, legitimate interests in operating and securing the App, and your consent where required (for example, location, camera, and notifications). Where the Digital Personal Data Protection Act, 2023 (India) or other laws apply, we process personal data in accordance with those requirements.
6. Sharing of information
We do not sell your personal data. We may share information with:
- Program administrators, auditors, and authorized partners who need access for operational or compliance purposes
- Service providers who host infrastructure, provide push messaging, or support the App under contractual confidentiality and security obligations
- Authorities when required by law or to protect rights and safety
Push notifications may be delivered via Google Firebase. Google’s privacy practices are described at https://policies.google.com/privacy.
7. Data retention
We retain personal and program data for as long as needed to fulfill program purposes, meet legal obligations, resolve disputes, and enforce agreements. Retention periods may vary by data type and program policy. Local copies on your device may remain until you uninstall the App or clear app data.
8. Security
We use reasonable technical and organizational measures to protect data, including encrypted transport (HTTPS) for communication with our servers, access controls, and secure authentication. No method of transmission or storage is completely secure; you are responsible for keeping your login credentials confidential.
9. Your choices and rights
You may:
- Control app permissions (location, camera, notifications) in device settings
- Request correction of inaccurate profile information through your program administrator
- Contact us to exercise applicable rights regarding your personal data (access, correction, erasure where permitted, grievance)
Member data entered by coordinators is processed for program purposes; members should contact the program or group administrators for questions about their data.
10. Children
The App is not directed at children under 18 and is for authorized adult coordinators. We do not knowingly collect personal data from children through the App for marketing purposes.
11. International transfers
Data is primarily processed on servers located in India. If data is transferred elsewhere, we ensure appropriate safeguards as required by applicable law.
12. Changes to this policy
We may update this Privacy Policy from time to time. The “Last updated” date at the top will change when we do. Continued use of the App after changes constitutes acceptance of the updated policy where permitted by law.
13. Contact us
For privacy questions or grievances, contact: intranet@rsplgroup.com or write to the address listed in Section 1.